FAQ's

We accept a variety of payment methods for your convenience, including Cash on Delivery, credit/debit cards, bank transfers, and mobile wallet payments (JazzCash, EasyPaisa etc.)

Your online security is our priority. We utilize a range of measures to protect your personal information, including secure servers, firewalls, and SSL encryption for payment transactions.

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your order's progress on our 'Track Your Order' page. Once your order has been dispatched you can track your parcel via the Courier Partner's website.

Delivery times can vary based on your location and the type of product you've ordered. All orders for Karachi will be dispatched and delivered within 2-3 working days, orders for the rest of Pakistan will be delivered in 3 to 5 working days.

We process orders quickly, but we'll do our best to accommodate any changes or cancellations before your order has been dispatched. Please contact our customer service immediately if you need assistance.

We stand by the quality of our products. If you're not satisfied with your purchase, you can return it within 7days of receipt. Please visit our 'Returns & Refunds page for more information.

We apologize for any inconvenience caused. Make sure you have a video and images to support your claim. Please contact our customer service team with details of the issue, and we'll be happy to assist you with a replacement

You can create an account by clicking on the 'Sign Up' button on our homepage. You'll need to provide some basic information to set up your account.

If you've forgotten your password, click on the 'Forgot Your Password?' link on the login page and follow the instructions to reset it.

You can reach our customer service team by email, phone, or through our online chat. Visit our 'Contact Us page for more details.